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Our team typically responds within 24 hours. For urgent matters, reach out via phone or schedule a call directly.
Common Questions
You can sign up and start tracking AI visibility right away. Most teams are monitoring their first prompts within 15 minutes of signing up.
AI visibility (also called Generative Engine Optimisation, or GEO) refers to how often and how prominently your brand is cited in AI-generated answers from tools like ChatGPT, Perplexity, and Google's AI Overviews. As more users turn to AI for recommendations, being cited is the new first-page ranking.
ChatGPT, Gemini and Perplexity on every plan. On a paid plan or a trial you can add Claude, Grok, Copilot, Google AI Mode and Google AI Overviews, each one switched on per project and paid in credits. Nothing changes unless you switch one on.
Yes. All paid plans include an onboarding call to help you configure your watchlists, prompts, and Share of Voice tracking. Enterprise customers get a dedicated success manager for ongoing guidance.
Absolutely. All plans come with a 14-day free trial with full feature access. Cancel anytime. Your first payment is only on day 15 if you choose to continue.
GEOflux uses a credit-based system on top of a base subscription. One credit is one AI answer: a tracked prompt holds one credit for each engine that answers it, and gives them back when you archive it. You can buy extra credit packs at any time. Full details are on our pricing page.
We aim to respond to all messages within 24 hours on business days. For urgent matters, paid-plan customers can reach us via phone or schedule a call directly. Enterprise customers receive priority support with a dedicated SLA.